To return your order you must notify us in writing info firstname.lastname@example.org.
Please ensure items are returned within 5 working days of notification of return for a full refund or exchange (subject to the conditions above).
We aim to make the refund or exchange within 10 days of receipt of the returned goods. Refunds will be made in the same form as the original payment.
Contact Name: Mr. LUO
Please ensure that you fully insure the item(s). As the parcel will be in your responsibility until we sign for it.
Please note that we cannot be responsible for items which are lost on their return to us so please be sure to retain your proof